Privacy Policy

Japan Budo Tourism Organization Co., Ltd. respects your privacy and handles personal information appropriately in accordance with applicable laws and regulations.

1. Information We Collect

We may collect the following information when you submit an inquiry or booking request:

  • Name
  • Email address
  • Telephone number, if provided
  • Preferred date and time
  • Number of participants
  • Gender, height, and clothing size when required for preparation
  • Questions, requests, and other information you provide
  • Technical information such as IP address, browser information, and website usage data

2. Purposes of Use

We use personal information for the following purposes:

  • Responding to inquiries
  • Checking availability and arranging experiences
  • Communicating booking, payment, meeting-point, and preparation information
  • Providing the requested experience
  • Handling changes, cancellations, and refunds
  • Improving our services and website
  • Preventing fraud, misuse, and security incidents
  • Complying with legal obligations

3. Sharing of Personal Information

We do not sell personal information.

We may share necessary information with instructors, venues, interpreters, payment providers, booking services, or other service providers only when required to arrange or provide the requested experience.

We may also disclose information when required by law or when necessary to protect the safety, rights, or property of customers, our company, or others.

4. International Data Transfers

Some service providers may process information outside Japan. When this occurs, we take reasonable measures to ensure that personal information is handled appropriately.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, legal compliance, accounting, dispute resolution, and security.

6. Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

7. Cookies and Analytics

This website may use cookies and analytics services to understand website usage and improve performance. You may restrict cookies through your browser settings, although some website functions may not operate correctly.

8. Your Rights

You may contact us to request access to, correction of, deletion of, or restriction of the personal information we hold about you, subject to applicable law.

9. Contact

For questions or requests regarding personal information, please contact:

Japan Budo Tourism Organization Co., Ltd.
Email: info.desk@culturejapan.org
Telephone: +81-90-5064-8999

10. Changes to This Policy

We may revise this Privacy Policy when necessary. Any updated version will be published on this website.